Privacy Policy

Privacy Policy For FreedX

Effective Date: 13/03/2024

1. Introduction

This Privacy Policy outlines the practices of FreedX Technologies OÜ, with registry code 16937909 and located at Harju maakond, Kesklinna linnaosa, Viru väljak 2, 3. korrus Tallinn, 10111, Estonia (“we” or “us”), regarding the collection, use, and protection of personal data. As the data controller, we are committed to safeguarding your personal data whether gathered through our website https://app.freedx.ai (“Website”) or via the use of our services or products, current or future (“Services”).

Your use of our Website, Services, or any related products indicates your consent to this Privacy Policy. We urge you to review this Privacy Policy thoroughly each time you consider using our Website or Services or before providing us with any information. If you disagree with any aspect of this Privacy Policy, please refrain from accessing or utilizing our Services, Website, or any other part of our business

2. Data Collection

Information You Provide: This includes your name, email address, and surname for account creation. You may also provide us with your Binance API and secret keys, which are securely hashed in our database.
Automated Information Collection: Each time you visit our website or use our services, we may automatically collect
information including device-specific details, IP address, browser
type, and interaction with our website.
Information from Third Parties: We may receive information about you from third-party sources, such as Binance, for
account synchronization and service enhancement.

3. Use of Your Information

We use your data for various purposes:

To provide, maintain, and improve our services.
For communication about your account and customer support.
To ensure compliance with our legal obligations.
For our legitimate business interests, such as data analysis and service enhancement.

4. Your Rights

As a user, you have the following rights regarding your personal data:

Right to Access and Rectification: You can access and update your personal information within your account settings.
Right to Erasure: You can request the deletion of your account, which will result in the removal of your data from our systems, subject to legal and contractual constraints.
Right to Restrict Processing and Data Portability: You may request limitations on the use of your data or obtain a copy of your data in a machine-readable format.
Right to Withdraw Consent: Where we rely on your consent for data processing, you have the right to withdraw this consent at any time.
Right to Object: You have the right to object to data processing based on legitimate interests.
Complaints: If you have any concerns about how we handle your data, you have the right to lodge a complaint with a supervisory authority.

5. How We Share Information

FreedX respects your privacy and does not share your personal data with third parties for marketing purposes. We may share your data with:

Service Providers: For operational purposes such as data analysis, hosting services, customer service, and technical support.
Legal Requirements and Law Enforcement: If required by law or to protect our rights and safety,we may disclose your information to authorities or in legal proceedings.

6. Liability and Disclaimer

Limitation of Liability: While we strive for accuracy and reliability, FreedX is not liable for losses resulting from technical errors beyond our control.
No Financial Advice: FreedX provides automation tools, not financial advice. Users are responsible for their trading decisions.

Cookies and Tracking Technologies

We and our partners use cookies and similar technologies for various purposes:

Understanding Usage: To analyze how our services are accessed and used.
Service Improvement: To enhance functionality and user experience.
Security: To protect against malicious activities and ensure website integrity.
Preference Tracking: To remember your settings and preferences for future visits.

We treat information collected by cookies as non-personal, except where certain identifiers are legally considered personal data.

Retention of Data

FreedX retains personal data as long as necessary for legitimate business purposes, or as required by law. Factors influencing retention include:

Legal and contractual obligations.
Necessity for service provision.
User control options, like the ability to access and delete data.
Expectations for data retention based on the nature of the service and user consent
When data is no longer needed, we will securely delete or anonymize it.

Changes to This Policy

We may update this policy to reflect changes in our practices. We will notify you of any significant changes and indicate the policy’s effective date.

Contact Us

For questions about this policy, contact us at [email protected] or contact us through our website.