Effective Date: 02/04/2024
Welcome to FreedX, this Terms and Use Agreement (“Agreement”) sets forth the legal terms between you and FreedX. References in this Agreement to:
“we”, “our”, “us” refer to FreedX Technologies OÜ, registry code 16937909, with our registered office located at Harju maakond, Kesklinna linnaosa, Viru väljak 2, 3. korrus Tallinn, 10111, Estonia, alongside, as applicable, our directors, officers, shareholders, employees, advisors, contractors, subsidiaries, and any affiliated corporate entities providing various Services, access to Applications, and Data through our website https://app.freedx.ai (collectively referred to as the “Website”).
“you” and “your” denote you, the individual or entity engaging with our Services, Applications, and Data.
By affirming your agreement (for example, by checking a corresponding box), you acknowledge having read, understood, and accepted to be bound by this Agreement. Your continued engagement with our Services signifies your consent to comply with and be legally bound by this Agreement, inclusive of all its representations and warranties.
When you engage with the FreedX Platform, be aware that additional third-party terms may also apply. For instance, if you’re using our mobile app, the standard terms and conditions of the app marketplace (like Apple’s App Store or Google Play) will be applicable alongside our own terms.
If you’re using the FreedX Platform on behalf of a company or another type of entity, you affirm that you have the authority to bind that entity to this Agreement, including all the included and referenced terms, policies, and agreements. You confirm that the entity you represent is legally established, existing in compliance with the laws of its formation, and in good standing. This entity will bear full responsibility for all actions taken by its employees while using the FreedX Platform.
By using our Services, you declare that you are of legal age to enter into a binding contract and that you have not been previously suspended or banned from using the FreedX Platform.
Your account is for your personal use only. In instances where you permit your minor child to use your account, you assume full responsibility for their use of the account and any associated charges. If your account is accessed or used by a third party, we reserve the right to suspend or terminate it. Should you permit a third party, including a minor child, to use your account, you are responsible for overseeing their activities and behavior on the FreedX Platform, and you consent to any personal data they might disclose while using the account.
For identity verification and to prevent financial crimes such as money laundering or fraud, we may request specific information and documents. By providing this information, you attest to its accuracy and authenticity and agree to keep us informed of any changes. We reserve the right to conduct inquiries, ourselves or via third parties, to verify your identity and to take any necessary action based on these inquiries. This may include, but is not limited to, your name, address, phone number, email address, date of birth, national identification number, government-issued documents, and, if applicable, your bank account details.
Additionally, to access the full functionality of the FreedX Platform, you must possess the necessary equipment and internet access. Certain features might require connecting your decentralized blockchain wallet or gateway. The FreedX Platform is accessible through our website, as well as mobile and desktop applications.
Please note that access to the FreedX Platform might sometimes be impaired or unavailable, for which we are not liable for any resulting losses.
It’s crucial that you thoroughly read and agree to the terms of this Agreement before electronically signing it. By doing so, you acknowledge and accept these terms as legally binding, just as if you had signed this Agreement physically.
This Agreement becomes effective on the date specified. We recommend consulting with an advisor to fully understand the implications of entering into this Agreement with us.
Access to FreedX services is provided on a subscription basis. For all payments related to your subscription, FreedX partners with Stripe, a leading online payment processing platform, ensuring secure and efficient transactions.
To stay updated with our subscription fees, we encourage all users and potential subscribers to refer to our official website, specifically the freedx.ai#pricing page. This page will always contain the most current pricing information for our various subscription options. It is your responsibility to review the pricing page regularly to understand the fees applicable to your subscription.
For detailed information and inquiries regarding subscription fees, payment processing, and other related matters, please refer to the FreedX.ai#pricing page or contact our support team.
FreedX is committed to customer satisfaction and offers a 14-day prorated money-back guarantee for all our subscriptions. This guarantee allows you, as a consumer, to cancel your subscription and request a prorated refund within fourteen (14) days from the date of your subscription purchase.
1. 14-Day Prorated Money-Back Guarantee
To request a refund, please contact FreedX Support through the “Contact Us” or “Support” function available on our platform, or by emailing support[at]freedX.ai. Upon processing your refund request, the refunded amount will be credited back to you using the same payment method used for the subscription purchase.
2. Processing Refunds
3. Refund Timeline
4. Limitation
BY DIGITALLY SIGNING THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ THIS SECTION AND UNDERSTAND THAT IT LIMITS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN YOU AND FREEDX.
SIGNED ELECTRONICALLY BY THE PARTIES